If you notice signs of gambling addiction, or you just don’t want to play at Pin-Up Canada , you have the right to block your account. This is a temporary self-limitation for a period that you choose yourself.
We will tell you what the conditions are for restricting access to the Pin-Up Casino account. We will find out whether it is possible to delete the account completely. We will provide advice on how to communicate with technical support and speed up the blocking procedure. We will also provide information on additional methods of combating addiction.
How to block an account for a while
We carefully checked the personal account after registering at Pin-Up Casino , but did not find the account blocking function. So, we wrote in the Pin-Up Casino online chat.
We were given instructions immediately, without any questions. It is necessary to write a letter to [email protected] from the e-mail address registered in the casino . In the letter, the reason for restricting access to the personal account, the player’s ID and the blocking period should be indicated.
A request to restrict access is considered within 12 hours. Players are notified of its completion by email.
Request processing can be speeded up. To do this, send a letter and inform the manager about it in the chat. Then the review will take 10-15 minutes.
How to delete an account
To delete the account, we entered the Pin-Up casino and checked the presence of this option in the personal account. Not finding it, they opened an online chat and wrote about their intention to delete the account. We waited for the operator’s response. At first we were asked about the reason for such a decision. Then it was reported that complete removal was not possible.
Editorial advice
You can block your Pin-Up account for various reasons, even if you just want to. But be sure to use self-restraint if you feel that there are signs of gambling addiction. Pin-Up Casino’s Responsible Gambling section lists the signs of gambling addiction and offers a 13-question test to determine the symptoms of gambling addiction.
Sometimes Pin-Up’s self-restraint will not be enough. The Responsible Gambling section contains addresses of clinics for drug addicts and a list of informational sites. In the Self-restrictions and requests section, it is indicated how to submit an application for inclusion in the register of ludomans of Canada. Then you will lose the opportunity to play in any legal Canadian casino.
Answers to questions
Do I need to remember my personal details to regain access to my Pin-Up account?
To open access to your personal account, you will have to send a corresponding request to the online chat or to the casino’s mail. You will have to provide your ID, email or phone number with which you registered for identification. So it is better to remember them or write them down.
Is it possible to create a new Pin-Up account while the first one is blocked?
No. Re-registration for any reason is considered multi-accounting.
How to completely delete a Pin-Up Casino account?
It is impossible. You have the right to request deactivation of your personal account. However, this means only temporary self-limitation with the preservation of all client data.
